Why is there a charge on my card?

If you have any concern with the charge to your card account.

100% Money back guarantee

You can request a refund once you are not satisfied with our products.

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Any personal information you provide is totally safe with us.

100% Security guarantee

All the transactions are completely secure.

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If You Do Not Recognise The Charge Please Call Us
  • TOLL-FREE for the UK:


  • TOLL-FREE for the USA/Canada:


  • TOLL-FREE for Australia:


  • TOLL-FREE for Spain:


  • TOLL-FREE for France:


What is this charge for?

We run an online dating related service hence the charge is for the online membership. Also it is possible that someone has purchased the services we offer using your details.

How do I claim my money back?

Please give us a call or email us and our payment managers will resolve your issue straight away.

A Note on Chargebacks and Fraudulent Transactions:

All chargebacks are thoroughly investigated and may add you to a blacklist with our processor which will complicate future online purchases. Denying a purchase that you have made is illegal and will result in an investigation which can lead to heavy fines or other legal action against you. Your credit rating can be affected by false claims of fraud. If you have any questions or concerns, please contact us to clarify the matter